Chapter+4

= = =CHAPTER 4 : FINDINGS AND DISCUSSIONS =

4.0 Introduction
In this chapter, the findings and discussions are based on the research questions. The findings are analyzed data and implemented formula based on the code book. Then, the discussions will discuss about the supported result and findings with literature review.

4.1 Demographic
Figure 1 : Frequency of respondents A total of 60 students participated in this study. The usable number of responses was 60 which is 100%. As shown by Figure 1, the majority 60% of 60 respondents are female while 40% respondents are male. From the 60 respondents, 24 of them were male and another 36 were female. Each of the respondents have divided equally where 15 each were from different section of BCN which are C21, C22, C23 and C24.

4.2 The sites students access when use the Internet
Figure 2 : The sites students access when use the Internet Figure 2 above indicates the survey on determining the sites students access when use the Internet. Based on the chart, respondents who access the chat and communication sites had the highest frequency which is 48 respondents. The second highest frequency is respondents who access the entertainment, music and downloading sites which is 44 respondents whereas the third highest one is respondents who access education and school sites as their answer which is 28 respondents. The fourth highest sites that students access is games which is 27 respondents while the fifth place is news sites with 21 respondents. Besides that, 19 respondents access the sales and shopping sites, followed by sport sites which is 13 respondent and others 4 respondents access blog when use the Internet. It can be concluded that most of the respondents are prefer to access the chat and communication sites when use the Internet.

4.2.1 Entertainment site access by the students
Figure 3 : Entertainment site access by the students Figure 3 above indicates the frequency of entertainment sites access by the respondents. According to the chart, respondents who access the music and downloading had the highest percentages which is 32% of 60 respondents. The second highest is games sites which is 25% respondents while third is youtube site that is 22% of repondents. After that, movie sites take the fifth percentages which is 20% and followed by others sites with only 1%. From Figure 3, it can be concluded that the most entertainment sites prefer by the respondents is games sites.

4.2.2 Instant Messaging sites access by students
Figure 4 : Instant Messaging sites access by students Figure 4 above indicates the survey of instant messaging sites access by the respondents. According to the chart, respondents who access the yahoo messager sites had the highest percentages which is 57% of 60 respondents. The second highest is skype which is 18% respondents while third is oovoo that is also 18% of repondents. After that, MSN sites take the fifth percentages which is 5% and followed by others sites with only 2%. From Figure 4, it can be concluded that the most instant messaging sites prefer by the respondents is yahoo messager sites. This result is supported by Birgin et al. (2010) find that communication sites is one of the most popular sites that have been access by users, which most of users are access to the communication sites such as email and chat room.

4.2.3 Social Networking sites access by students
Figure 5 : Social Networking sites access by students <span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">Figure 5 above ilustrates the survey of social networking sites access by the respondents. According to the chart almost of the respondents access the Facebook sites among all social networking sites with 96%. Others social networking sites like Friendster and Twitter take only 2% among the respondent while Myspace and others social networking sites had never been access by the respondents. From Figure 5, it can be concluded that respondent are almost access the social networking sites and the most social networking sites prefer by the respondents is Facebook. <span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">This result is supported by Ekizoglu and Ozcinar (2010) which find that communication sites are the most popular sites that always been access among the users. Social communication sites and taking up online friendships are popular sites that always been prefer by the users.

<span style="color: windowtext; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">4.2.4 Information sites access by students
<span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">Figure 6 : Information sites access by students <span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">Figure 6 above ilustrates the survey of information sites access by the respondents. According to the chart 36% of the 60 respondents access the Wikipedia sites when use the information sites. The second highest information sites access by respondents is news which is 32% which is followed by UMP notes sites with percentages of 22%. Academic database take the fourth place with 10% of respondents. From Figure 6, it can be concluded that the most information sites prefer by the respondents is Wikipedia sites. <span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">This result is supported by Birgin et al. (2010) that stated general information are most popular sites among the users. Almost of users are access to this sites for the purposes of searching the learning tool. <span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 0px; overflow: hidden;">

<span style="color: windowtext; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">4.2.5 Internet used by hour per week
<span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">Figure 7 : Internet used by hour per week <span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">Figure 7 above shows the percentages of Internet used by hourper week among UMP students. As shown by the chart, 0 to 5 hours a week has the highest percentages among students which is 62% while 17% of the students stated that they used the Internet for 6 to 10 hours a week. This is followed by 13% of the students that answer 11 to 25 hours a week. The other 8% answer that they used more than 25 hours a weeks. It can be concluded that most of the respondents use the Internet for 0 to 5 hours a week.

<span style="color: windowtext; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">4.2.6 Advantages of Internet
<span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">Figure 8 : Advantages of Internet <span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">Figure 8 above indicates the survey on advantages of Internet among respondents. Based on the chart, respondents who choose answer “It's great to get in touch with other people” is the highest frequency which is 37 respondents. The second highest frequency is respondents who choose the answer “In order to have fast access to current information” which is 36 respondents whereas the third highest one is respondents who choose “I enjoy getting familiar with and learning to use new technology” as their answer which is 26 respondents. The fourth highest sites that students answer is “To better communicate” which is 24 respondents while the fifth and sixth place is answer “In order to do my homework” and “I like playing games” with 18 respondents. Besides that, other 30 respondents prefer to answer “To save time” and “To learn easily”, followed by others for only 4 respondents. It can be concluded that most of the respondents think that it is great to get in touch with others with the Internet.

<span style="color: windowtext; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">4.2.7 Discussion
<span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">According to Figure 2, the result is similar to Ekizoglu and Ozcinar (2010) which find that communication sites are the most popular sites that always been access among the users. Social communication sites,sending email and taking up online friendships are mostly been prefer by the students. <span style="font-family: "Times New Roman","serif";">Based on the reading in Figure 3, <span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">the result is similar to Tsitsika et al. (2008) which find that games is the most popular site among the users. Excessive users are found to predominantly utilize the internet for the purpose of games. <span style="font-family: "Times New Roman","serif";">While according the result from <span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;"> Figure 4, it can be concluded that the most instant messaging sites prefer by the respondents is yahoo messager sites. This result is supported by Birgin et al. (2010) find that communication sites is one of the most popular sites that have been access by users, which most of users are access to the communication sites such as email and chat room. <span style="font-family: "Times New Roman","serif";">Moreover, from <span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;"> Figure 5 it can be concluded that respondent are almost access the social networking sites and the most social networking sites prefer by the respondents is Facebook. This result is supported by Ekizoglu and Ozcinar (2010) which find that communication sites are the most popular sites that always been access among the users. Social communication sites and taking up online friendships are popular sites that always been prefer by the users. From Figure 6, result is supported by Birgin et al. (2010) that stated general information are most popular sites among the users. Almost of users are access to this sites for the purposes of searching the learning tool.

4.3 Access Venue
<span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">Figure 9 : Access Venue <span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">Internet accessibility refers to the autonomy of using the Internet at different locations. The Figure 9 above illustrates a research on the access venue among FSKKP UMP’s students. According to the pie chart above, the respondents who prefer to access the Internet at home/hostel has the highest percentage which is 95% compare to the respondents who answer campus which is 5% only. There are 0% for cybercafe and other answer. Home is the first point that user access to the computer and Internet. <span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">As a conclusion, we can say that students most preferred access venue is at home/hostel. There is no constraints to use the Internet freely at home/hostel. This result is similiar with Zhao et al. (2010) statement that finds that home ranks the first place. <span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">Besides that, Hills and Argyle (2003) finds through their research that the greatest number of participants used the Internet at home.

<span style="color: windowtext; font-family: "Times New Roman","serif"; font-size: 12pt; font-weight: normal; line-height: 115%;">Figure 10 : Satisfaction with the connection speed
<span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 200%;">Figure 10 above illustrates satification level with the connection speed at UMP among respondents. According to the first chart, 49% respondents very satisfied with the connection speed whereas 38% of the respondents is somewhat satisfied with the connection. However, very few respondents that are 10%, and 3% unsatisfied with the connection speed at UMP. Based to our reseach, we concluded that majority of the respondents show that they are satisfied with the connection speed at UMP.